Intel driver support and assistant6/30/2023 ![]() ![]() Select the three folders shown and then, right click.Click on the hyperlink of the location.Open Intel® DSA on the browser of your preference.What browser are you using to open IDSA? And also, what other browsers have you tested?.What is the version of IDSA currently installed?.In order to continue investigating, please provide the following information: Many thanks for your patience on this matter. Download and install the latest Intel® DSA version.Uninstall the existing Intel® Driver & Support Assistant (Intel® DSA) tool in the system using the Uninstaller tool ( ).If this doesn't result in the Intel® DSA scan working correctly, try the following: Try disabling your Ad Blocking extensions and privacy related extension on the Intel® Driver & Support Assistant (Intel® DSA) webpage.Try re-scanning Intel® Driver & Support Assistant (Intel® DSA), ensuring browser being used is Firefox, Chrome, or Edge Legacy.Clear the browser cache and close the browser.These are additional steps that can be taken if the Intel® DSA scan still isn't working correctly. Check to see if any Windows* updates are pending.Confirm the Status shows Running if it isn't Running, then start the service if necessary by right-clicking and choosing Start.In Windows* Search, type Services and scroll to find Intel® Driver & Support Assistant.Ensure both the Intel® DSA Service and Intel® DSA Updater service show status of Running.I am sorry you are having issues with the Intel® Driver & Support Assistant (Intel® DSA), I will be glad to assist. ![]() Thank you for posting on the Intel® communities.
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